SustainabilityThe Recordati group’s employeesHealth and safety

The Recordati group recognises that the protection of the health and safety of its workers is a key priority and responsibility. The Group is committed to implementing a policy to promote initiatives aimed at preventing work-related accidents and diseases, minimising the risks that may impact the health and safety of employees and other workers and providing appropriate technical, financial, human and professional resources.

As stated in the Code of Ethics, the Group is committed to disseminating and consolidating a culture of safety, raising awareness of risks, also through training activity aimed at promoting responsible behaviour and working to protect the health and safety of those operating for the Group, including by preventive measures. All company activities are carried out in compliance with current legislation regarding risk prevention and protection, with a constant focus on the improvement of workplace health and safety conditions.

The Group, in particular at its manufacturing sites, independently of the nature and purpose of the activities carried out, implements prevention measures provided for by local legislation, aimed at ensuring the constant improvement of workplace health and safety conditions. To this end, technical and organisational measures are implemented, such as:
  • the introduction of an integrated risk management and security system;
  • continuous assessment of the risks and critical issues and the resources to be protected;
  • the continuous maintenance and adoption of advanced technologies to prevent the emergence of risks relating to workers’ health and safety;
  • the review and updating of working practices;
  • the provision of training and communications initiatives;
  • the adoption of appropriate emergency procedures and health check protocols.
All Recordati employees, particularly department managers, are constantly reminded to employ the maximum care in performing their activities, strictly observing any safety and prevention measures established and avoiding any possible risks to themselves or their collaborators and colleagues.

In this respect, the Group aims to promote responsibility among the management team through the definition and formalisation of health and safety roles and responsibilities, and each production plant has a level of independent control over its health and safety budget. Activities at each production site are controlled and monitored through inspections and audits, performed both internally and by external companies. To this end, it is noted for example that the Tunisian pharmaceutical production plant successfully transitioned from OHSAS 18001 certification to ISO 45001 certification of its health and safety in the workplace system in 2020. 

The Recordati group believes that participation of employees in the identification and reporting of any issues regarding health and safety in the workplace or possible dangerous situations to which employees may be exposed is of fundamental importance and encourages such involvement. 

As established by individual local legislation, periodic meetings are also held with involvement of Workers’ Representatives, management representatives and the Prevention and Protection Service, in order to create and consolidate a collaborative working environment, above all regarding certain sensitive topics such as health and safety in the workplace. 

Prevention, monitoring and management of risks for health and safety ​

The Group is constantly committed to ensuring the ongoing improvement of health and safety in the workplace, to which we constantly devote financial resources as well as carrying out continuous assessments of the risks, critical issues and resources to be protected.

The Group records injuries and occupational disease, constantly monitors the main injury rates and analyses the causes and circumstances of every incident, taking prompt improvement actions where necessary.  On all manufacturing sites, there is a procedure in place for the management of accidents defined as “near misses”, i.e. any work-related event that could have caused an injury or damage (illness) but did not: therefore an event that has the potential to produce an injury. The procedure involves filling in specific forms, investigating what happened and identifying the corrective measures to be implemented to avoid the occurrence of the event and reduce the related risk.

All injuries and occupational diseases are constantly recorded and monitored. Moreover, events affecting the health and safety of employees at manufacturing sites are subject to periodic review by the Group’s executive management and presented to the Risk, Control and CSR Committee. 

In case of accidents at work, the HSE department is promptly informed to activate the specific management procedure. An inspection is carried out at the scene of the accident to discover the causes and identify the corrective measures to be implemented. All manufacturing sites have personnel with specific first-aid training and the Italian, Spanish and Turkish plants also have an on-site nurse equipped for the management of first aid with the physical presence of qualified healthcare operators. 

Constant training and awareness-raising activities, aimed at prevention, careful management of spaces and proper monitoring of the application of improvement measures have helped to limit the number of work-related injuries.
In 2020, 26 occupational injuries were recorded, significantly lower compared to the previous year. There were no fatalities. 

Number of accidents and Group Employee Health and Safety indicators by gender*

All Group plants provide their employees with workplace health services. Specifically, every plant appoints its own company doctor with the role of performing inspections to identify any possible cases where someone may be unfit for work. Additionally, the company doctor takes prompt action in the case of any accidents. The company doctor is responsible for the medical examinations required by applicable local laws aimed at periodic monitoring of the state of health of each employee, the frequency and type of which is defined on the basis of the age and type of work performed by each employee.

*The Severity Index represents the ratio between the number of days lost due to work-related injuries and the total number of hours worked in the same period, multiplied by 200,000. For the 2019 Severity Index, the total number of workable hours was used as reported in the 2019 Non-Financial Statement. In 2020 a total of 530 days lost due to work-related injuries were recorded (314 for male employees and 216 for female employees), down on the total 2019 figure of 1,462 (1,013 for male employees and 449 for female employees).
The work-related injury rate/Frequency rate represents the ratio between the total number of work-related injuries and the total number of hours worked in the same period, multiplied by 200,000.  
The high-consequence work-related injury rate represents the ratio between the total number of high-consequence work-related injuries and the total number of hours worked in the same period, multiplied by 200,000.
The work-related fatality rate represents the ratio between the total number of fatalities and the total number of hours worked in the same period, multiplied by 200,000.
The Occupational disease rate represents the ratio between the number of cases of work-related diseases and the total number of hours worked in the same period, multiplied by 200,000.
*The data for 2019 have been reported as published in the 2019 Non-Financial Statement. For 2019, calculation of injury rates also included commuting to/from work injuries.
*High-consequence work-related injuries are considered injuries sustained by the worker from which he/she cannot or should not be able to recover their state of health prior to the injury within 6 months.

The Recordati group believes that training and informing its employees is essential to ensuring the prevention of health and safety risks. The Group issues mandatory training in the field of health and safety in compliance with the time frames and methods defined by applicable local laws. Each production plant implements training plans aimed at workers exposed to specific risks. 

During 2020, more than 8,600 hours of health and safety training was provided. 

All personnel working within production plants, in line with local laws, receive training and continuous updating for the purposes of environmental protection and health and safety in the workplace. New employees undergo a training period supported by experienced operators and theoretical lessons delivered by qualified personnel. Following the risk assessments relative to topics of health, safety and environment risks, all personnel receive adequate training and instruction in order to mitigate the risks identified according to their role.

Amongst the main training plans, it is noted for example that training is provided to all personnel regarding use and storage of hazardous chemicals and flammable materials during manufacturing processes, the correct use of personal protection equipment and correct handling of loads and posture to adopt in working environments. For roles that involve exposure to chemical/biological risk, specific training courses are also provided.

Protecting the health and safety of employees during the COVID-19 epidemic

From the beginning of the COVID-19 pandemic crisis, the Recordati group reacted with swift and decisive action, well-organised and determined to adopt all measures necessary for the containment and management of the epidemic, in order to combat and contain the spread of the virus, protect the health and safety of its employees and, at the same time, ensure the continuity of its business, which as a Pharmaceutical Company represents an essential public service.

Specifically, since the initial phases of the COVID-19 emergency, the Group has implemented a smartworking system for office personnel, which, throughout 2020, guaranteed that the business was fully operational. Meanwhile, in production plants, the Group committed itself to guaranteeing workplace health and safety through adoption of strict anti-contagion measures. In addition, new organisational models were implemented for Drug-Detailing networks, working on the front line in contact with doctors and hospitals. Personnel in this area were protected through specific distance-training programmes. 

During the year, in accordance with the numerous local legislative actions and specific guidelines, every plant has developed and implemented specific protocols, which are constantly updated, containing specific instructions for preventing the risk of contagion in the workplace. Furthermore, employees have been constantly updated and trained on any new developments regarding protocols adopted and safety regulations applied internally. 

Specifically for the Italian plants in Milan and Campoverde di Aprilia, Health and Safety Committees have been established with workers’ representatives, management representatives and the Prevention and Protection Service within plants in order to create and consolidate a collaborative working environment to tackle the health emergency. 

Keenly aware of the uncertainty surrounding the health emergency, Recordati is committed to reassuring and maintaining constant dialogue with its employees regarding the Group’s operational changes, methods for performance of activities and possible future developments. 

Following the best practices defined during the course of the health emergency and as requested by applicable legislation in the various countries where the Group operates, in all plants and all offices:
  • special signage has been developed and installed within working environments providing indications set out by the protocols adopted in order to guide employees in observing health and safety rules; 
  • smart working has been activated for all office personnel;
  • the Group has provided employees with the necessary Personal Protection Equipment (PPE), specifically hand gel, surgical face masks and gloves; 
  • specific rules have been defined to avoid gatherings of people. Meetings in person have been significantly reduced, replacing them with remote meetings using digital platforms provided by the Group; 
  • work-related travel has been suspended unless required for specific reasons and unable to be postponed;
  • systems have been introduced to check body temperature for access to sites using thermal scanners or manual measurement by specially appointed personnel;
  • working environments have been subject to regular sanitising in line with defined protocols and special materials have been identified and provided in order to reduce the risk of contagion, specifically with installation of plexiglas and dispensers for disinfectants, and safe distances between workstations have been guaranteed;
  • where the service is present, additional shuttle buses for personnel have been provided to avoid gatherings of people.
The actions taken continue to evolve in order to guarantee a constantly adequate response to developments in the pandemic, always in full compliance with the decisions and recommendations of competent Authorities.

Confirming its constant focus on ensuring the health and safety of its employees, the Recordati group has provided specific services to support its employees during the pandemic. Specifically, the French plant in Saint Victor has offered a telephone mental-health support service, giving all employees access to psychological support aimed at improving their ability to adapt to the changing situation and their quality of life and promoting personnel well-being during this challenging period. 

Finally, Recordati has decided to establish and promote a “COVID-19 Insurance Policy”, aimed at all employees of all Italian Group companies and their families, completely paid for by the Group with the goal of offering employees tangible support in the management of potential health problems linked to the COVID-19 pandemic.

Additional information can be found in the Consolidated Non – Financial Statement